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Getting Started

Set up your account, configure your business profile, and book your first appointment.

Scheduling & Calendar

Master the calendar views, manage availability, and sync with external calendars.

Payments & Billing

Connect payment processors, manage deposits, and handle your subscription.

Clients & Team

Manage client profiles, team members, and referral programs.

Account Settings

Configure notifications, security settings, and customize your experience.

Data & Integrations

Import/export data, connect third-party services, and access the API.

Frequently Asked Questions

How do I connect my Stripe account for payments?

Navigate to Settings > Billing and click ‘Connect Stripe’. You’ll be securely redirected to Stripe to authorize the connection. Once connected, you can accept payments, collect deposits, and manage refunds directly through the platform.

Yes! Go to Settings > Calendar Sync to connect your preferred calendar. Two-way sync ensures appointments appear on both platforms, and we’ll automatically block off busy times to prevent double-bookings.

When creating a new appointment, enable the ‘Recurring’ toggle. You can set daily, weekly, bi-weekly, or monthly intervals, specify an end date or number of occurrences, and manage the entire series from a single view.

Go to Settings > Data Import/Export. You can download CSV templates for offline editing or export your existing data for Clients, Appointments, Services, Products, Team Members, Students, and Locations.

ElectroPro ZapTime is a progressive web app (PWA) that works beautifully on any device. On mobile, tap your browser menu and select ‘Add to Home Screen’ for a native app-like experience with offline capabilities.

Administrators can manage team roles under Settings > Team Members. Assign roles like Admin, Provider, or Student, each with different permission levels for viewing, editing, and managing appointments and data.

You can configure no-show policies in Settings > Appointment Policies. Options include automatic no-show fees, client flagging, and requiring deposits for future bookings from repeat no-shows.

Trade School accounts have access to the Students section with built-in hour tracking. Students can clock in/out for clinic sessions, and instructors can sign off on completed competencies and hours.

Additional Resources

Video Tutorials

Step-by-step video guides

Documentation

Detailed feature guides

Community Forum

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